Digital wallet
ZaloPay for your online checkout.
Bring ZaloPay into your online payment planning for Vietnam. Keep a mobile wallet choice connected to the purchase customers recognize.
Built into the wider journey
Make the method fit your business.
Test authorization, interrupted handoffs, and the return journey across the devices you serve. Retain one order reference for payment operations.
Explore customer markets
Processing fees
Clear terms for ZaloPay.
Compare starting rates for the markets you serve.
- Vietnam
- From 1%
- Processing fee
- Fixed fee / transaction—
- Online payments. Rates from 1.0% to 1.2%, depending on your business category.
“From” indicates a starting rate. Confirm eligibility, currencies, settlement, and any additional charges in your commercial terms.
Customer journey
From payment choice to order confirmation.
Keep the customer-facing journey and the payment result connected throughout your integration.
- 01
Choose your wallet
The customer selects ZaloPay with the order amount and reference in view.
- 02
Authorization
Guide the customer through the applicable provider authorization process.
- 03
Payment result
Check the verified result before treating the order as paid.
- 04
Order confirmation
Show a clear confirmation and move the original order forward.
Before launch
Prepare the operational side.
Agree the acceptance scope and exception handling before your checkout goes live.
Integration planning →- Merchant setup
- Review business eligibility, products, customer markets, and applicable payment currencies.
- Device journey
- Test the payment steps, authorization, cancellation, and return on your customers’ devices.
- Order status
- Confirm payment before fulfillment. Keep repeated updates safe and preserve the original order reference.
- Refund workflow
- Agree where refunds begin, how results reach the order system, and how finance follows the transaction.
Questions about ZaloPay
- Can I add ZaloPay to my existing store?
- Share your platform, checkout configuration, business location, and customer markets. We can review a hosted checkout, platform connection, or API approach around the store you already run.
- Which rate applies to my business?
- Rates vary by market and your agreed commercial terms. Use the market breakdown above as the starting point, then confirm your business location, transaction currency, settlement requirements, and expected volume.
- What happens if authorization is interrupted?
- Keep the order reference and check the payment result before starting another attempt. Leaving the payment page does not, by itself, confirm whether the payment completed.
- How should I handle refunds and order updates?
- Agree where refunds begin and how payment results reach your order system. Keep payment, refund, fulfillment, and support records linked to the original order reference.
Explore related payment choices.
Build a payment mix around the customers and markets you serve.
Your next chapter starts at checkout.
A new online store, a custom app, or a new market. Find the PayPort setup that fits where you want to go next.